If you do not have access to the email address that was used to create the account, and do not remember your security answers, please Report a Log-in Problem. The security answer has to be entered exactly as you first entered it in your account.Did you use a different birth date? Try to think if you used something other than your real birth date.If you are getting an error when trying to recover your password, it is possible that you are entering the wrong birth date or that you are entering your security answer incorrectly. Recovery tool is not accepting my birthday or security answer. If you need to send the info to a different email address, you will be required to enter your date of birth and tell us the answer to your security question. We will email recovery information to the address we have on file for your account. You will need to have the User ID for the account. Your User ID(s) will be emailed to that email address. You will enter the email address that was used to create an iLok account. How do I change my account information or password on ? How do I consolidate multiple iLok accounts into one account, or merge licenses from multiple iLok USBs to a single iLok USB? I bought a used iLok USB or I am selling my iLok USB.
I want to transfer an entire iLok to a different account.
How do I remove an iLok USB from my account? My iLok USB is registered to a different iLok account. How do I register (add) an iLok USB to my iLok account? I am getting a message saying there is a problem with my account, or that my account is inactive. I have an iLok USB or User ID but the original user has left the company.
ILOK LICENSE MANAGER ERRORS SOFTWARE
What happens when I "link" my account to a software publisher? "I entered the wrong email address when I created the account!"Ī software publisher created my iLok account. "Why didn't I get a confirmation email from ?"
ILOK LICENSE MANAGER ERRORS ACTIVATION CODE
The confirmation URL has an invalid activation code for your User ID." I can't remember my User ID and/or password.
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